Documenting for Non-Emergency & Interfacility Transports


Documenting for Non-Emergency & Interfacility Transports Providers Modules Series is a R1 RCM module training series that provides our EMS clients crucial documentation training for the Non-Emergency & Interfacility transports industry. The training series consists of 6 different modules consisting of a 30 to 65 minute video, a written post test and a certificate of completion.

This series of training modules not only allows you, our client, to pick the specific topic of the training needed for your staff, it also provides for scheduling flexibility to deliver the training, thereby reducing or cutting out overtime expenditures using the pre-recorded module options.

With your staff's viewing of these modules and their ability to incorporate new or refreshed knowledge from each into their patient care report documentation, could result as an opportunity to improve your agency's revenue while overall improving your patient's medical records, safeguarding your agency from any potential compliance or liability concerns. We encourage you and your staff to watch as many of the modules that may be applicable for your agency and to share any feedback regarding each with R1RCM as your feedback is valuable, allowing us the opportunity to make additional improvements.

In order to receive a Certificate of Completion a student must first watch a module's video to completion (allowing the software to close the open video window). This will then allow access to the Quiz. Following a score of 60% or higher on the Quiz, the Certificate for that module will be accessible.

Thanks for taking the time to utilize our training series!

Your R1 RCM Team

In this module, you will be introduced to an overview of how it used to be in the Non-Emergency/Interfacility transport industry and what has changed over the last few years that are driving the demands for changes in patient care report documentation quality and how it is impacting medical necessity for claims.

This module is the "introduction” module to instruct attendees how to properly document a patient care report. Topics include what are the expectations of EMS PCR documentation and how to properly "paint the picture” when documenting patient care. The module looks at the individual data points included in the patient care report for demographic information, billing information, the patient narratives, and the importance of each in relation to the billing process.

This module looks at some of the most common medical complaints related to Non-Emergency & Interfacility type transports encountered by Paramedics & EMTs on a daily basis, providing specific tips of the type of documentation that should be included in the patient care report for each.

This module looks at the different types or scenarios typically encountered by Non-Emergency & Interfacility transport providers and provided tips on how to document patient care reports for these transport types. Topics include hospital type discharges or transfers to other facilities or homes, dialysis transports, physician office transports as well as wheelchair transports.

This module discusses, in detail, the background information on the Physician Certification Statement & the Advanced Beneficiary Notice (ABN) forms and the requirements to ensure that each is completed to CMS standards. The module will look at samples of each form, discussing the fields in detail, and advising how to complete each properly.

This module is designed for instructing staff whose primary function is call taking for non-emergency or inter-facility type transports. It is, to enhance their education in order to make better decisions regarding non-emergency or inter-facility transports, while also improving the information received that may assist with the billing component for these types of calls. Topics include defining what is an emergency or non-emergency type transport, Origin/Destination Modifiers, and considerations for payer determination. The module also looks at multiple questions that should be asked when doing call intake for one of these types of calls. This module will benefit staff who may have involvement in the call taking or dispatching of non-emergency or interfacility type transports, as well as any staff that may have an internal role in the billing for these types of claims.